MAZGOAN DOC LTD JOBS
Name of the Posts
Chief Manager: 4 Posts
Manager: 6 Posts
Deputy Manager: 8 Posts
Assistant Manager: 9 Posts
Senior Engineer: 9 Posts
Welfare Officer: 2 Posts
Safety Officer: 1 Post
Total No. of the Posts: 39
Website:http://www.mazagondock.gov.in/newsite2010/MDL_Jobportal/writereaddata/10282013120802PMMDL-HR-CR-REC-25-2013.pdfLast Date:30-11-2013
STAFF SELECTION COMMISSION
Vacancies
Website:http://www.sscwr.net/notice_detail.php?noticeID=348
ONGC,IOCL DELHI METRO JOBS: http://sampleresumeonline.blogspot.in/2013/11/computer-tech-computer-technician.html
ONGC & IOCL JOBS:http://sampleresumeonline.blogspot.in/2013/11/autocad-designer-sample-resume.html
NAME
Mob #
Personal Email:
A career spanning over 9+ Years with some leading organizations. Excellent analytical skills, communication and interpersonal skills with proven abilities in team management and planning. Passionate in work, highly competitive with good leadership abilities, implements new ideas & goal oriented.
Highlights of Qualifications:
Admirable experience managing inbound call center and its employees
Expertise in managing a high volume call center
Operational knowledge of Microsoft applications
Deep knowledge of telesales principles and procedures
Ability to incorporate new technologies in sale process
Remarkable ability to prepare and analyze call center reports
Exceptional skills to organize resources for project
Proficient in closing all sales
Ability to navigate sales processes with customer to complete orders
Familiarity in using CRM based software
Professional Experience:
ABC COMPANY (Jan2009 to Till Date) – Telesales Manager
Monitored sales and prepared reports on sale achievements as against target sales.
Coordinated with Telesales team and developed campaigns and ensured its coverage on phone.
Reviewed work of Telesales team and evaluated productivity of individual sales person.
Assisted virtual team, developed strategies that assisted in achieving all company goals.
Prepared and forecasted budgets for projects and submitted it for approval.
Managed all problems in project, resolved most of it and escalated complex problems to management.
Determined procedures of department to meet all goals and made necessary changes to policies in case of functional change.
Recommended specific need of staff in case of resource allocation.
3. ABZ Company (Jan 2005 to Oct 2006)- Senior Representative
Key responsibilities:
Making Voice calls to US UK Canada and Australia and explaining the development platforms we use and delivering the same on requirement.
Identifying the disputing clients and reconciling them in time to recover the collateral by coordinating with the CSR’s and the clients
This involves in learning few derivative process and analyzes those to reconcile them and find out the disputing from the development teams.
Partnering with the CSR’s, the middle office and the counter party in correcting those development problem and recovering the issue.
ABZ Company (June 2002 to Oct 2004)- Customer Care Officer
Updated and maintained accounts payable and receivable.
Upgraded system from manual to Quick Books and Excel database. Prepared monthly financial statements.
Responsible for all financial transactions and returns.
Answered over 150+ incoming calls per day. Solely handled all inquiries from customers.
Pleased customers under all circumstances: Patiently dealt with irate customers.
Reporting to the Branch Manager.
ACADEMIC CREDENTIALS
Bcom from Bangalore University
Diploma in Computer Applications
COMPUTER SKILLS
Basic knowledge of Computers
PERSONAL DEATILS
Date of Birth
Father’s Name
Nationality
Marital Status
Languages Known
DECLARATION
I affirm that the above mentioned information is true and correct to the best of my knowledge.
Place:
Date : (NAME)
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