CUSTOMER SUPPORT ENGINEER SAMPLE RESUME

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RAKESH M .S

Bangalore

Mobile: 98868686868

Email: rakeshms@rediffmailer.com

OBJECTIVE
Aiming to achieve a challenging computer professional position
from where I Can make a significant in the organization in the from of my Skills and knowledge.

EDUCATION
10^th from Karnataka Education Board
12^th from Karnataka Education Board
Graduate from Bangalore University.

PROFESSIONAL EDUCATION
 Diploma in computer Hardware & Networking from Jetking Institute Bangalore

EXPERIENCE

COMPUTECH TECHNOLOGIES PVT LTD,BANGALORE                                                                                   Feb 2008 – Present

CUSTOMER SUPPORT ENGINEER, Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engaged and tracked Priority  issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.

IT SKILLS
Handling and solving hardware related issues and problems
Hardware Troubleshooting
Software & O.S. Installations
Assembling of PC and upgradation.
Backup and restore.
Wireless Installations & Configurations
Configuring TCP/IP                                           
Server knowledge .
 Outlook configuration & mail backup.  
Win 98/Win 2000/Win XP/Win Vista/Win 7.Domain                                                                                                                                                                                                                                       

       

PARSONAL DETAILS
FATHER NAME :-               
DATE OF BIRTH :-             
NATIONALITY :-               
MARITAL STATUS :-        
LANGUASGE KNOWN :-    

                                               

SPACIAL INTREST
Cricket  & Making friends.          

(RAKESH M .S)